Privacy Policy

At Essential Household Oldham Ltd (“we”, “our”, “us”), accessible from www.essentialhouseholdoldhamltd.co.uk, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and products.

1. Information We Collect

We may collect the following types of information:
Personal details (name, email address, phone number, postal address)
Payment information (when purchasing goods or services)
Account login details (if you create an account with us)
Technical data (IP address, browser type, device information, cookies, and usage data)

2. How We Use Your Information

We use your information to:
Provide, manage, and improve our services
Process orders, payments, and deliveries
Respond to your queries and customer support requests
Send service-related updates, offers, or promotional content (only if you opt-in)
Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share information only with:
Trusted service providers (payment processors, delivery partners, IT support)
Regulatory or legal authorities if required by law

4. Data Retention

We will retain your information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

You have the right to:
Access, update, or delete your personal data
Restrict or object to data processing
Withdraw consent to marketing at any time
File a complaint with a data protection authority

6. Security

We use appropriate technical and organisational measures to safeguard your personal data against loss, theft, and unauthorised access.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:
📧 info@essentialhouseholdoldhamltd.co.uk